PRISMIX

Support

Found a bug, a level that feels unfair or have an idea? We would love to hear from you.

Email us

Write to mfrkankaya@gmail.com and we will get back to you as soon as we can.

Send an email

Please include

  • Your device model and system version (for example, iPhone 16 with iOS 26).
  • The level number or mode where it happens.
  • What you expected and what happened instead. A screenshot or screen recording helps a lot.

Quick fixes

No music

Check that your device is not muted and that Music and Sound effects are on in Settings.

Out of sync

Bluetooth audio adds a delay. Use the device speaker or wired headphones.

Ring too fast or slow

Change Ring speed in Settings: Slow, Normal or Fast.

Wrong language

Pick English or Turkish in Settings › Language.

Many questions are already answered in the FAQ.